Refund Policy

1. Try it free first

Before paying, you can build your full card in the free preview and check it, so there is no reason to complain later.

2. Full refund

If your card does not work because of a technical problem on our side and we cannot fix it within 48 hours.

If you were charged twice for the same order by mistake (for the second payment).

3. Other requests

Within 7 days of payment, if the card link has not been sent to guests, you can request a refund — every request is reviewed.

Work done by our team under Premium/Royal and the 24-hour add-on are not refundable once the work is complete.

4. How and when

To request a refund, write to [email protected] or send a WhatsApp message with your order number. Approved refunds are returned within 5–7 working days to the same method used for payment. After a full refund, the card goes back to being a free preview.